Dr Subraham Pany, Deputy Director-Medical Services, KIMS Super Speciality hospital and cancer centre

Speaker in this video:
Dr Subraham Pany, Deputy Director-Medical Services, KIMS Super Speciality hospital and cancer centre

Topic: Empathy as a leadership strategy in healthcare management

Key Highlights:
[1] Empathy represents a fundamental requirement for healthcare leadership success. It drives meaningful organisational outcomes.

[2] Leaders must embody the empathetic behaviors they wish to see.

[3] Resources dedicated to empathy development create sustainable competitive advantage. The returns justify the investment.